Lounge in The Hotel Douglas. Experience the warmth and atmosphere of the newly renovated Heritage Lounge. Located in the heart of downtown Victoria, our traditionally styled setting is something you won't soon forget. Cozy up by the fireplace and enjoy great West Coast casual cuisine, generous portions, and friendly service. You won't be disappointed. Come enjoy the Heritage lounge, whether it's a morning espresso, a quick and delicious lunch, or a relaxing evening drink beside a toasty fire, The Heritage Lounge is just the place.